Everything you need to know about traveling with Enroute54
You can book our curated group tours directly through our Experiences page. Simply click on your desired destination, review the detailed itinerary, and complete your booking securely. For custom itineraries or corporate travel, contact us through our Contact page for personalized service.
We accept major credit cards (Visa, Mastercard, American Express), debit cards, and bank transfers. For group tours via WeTravel, flexible payment plans are available. Corporate clients can set up invoicing and payment terms.
Yes, most group tours require a deposit to secure your spot. The deposit amount varies by trip but typically ranges from 25-50% of the total cost. Full payment is usually due 60 days before departure.
Visa requirements vary by nationality. US citizens can obtain a visa on arrival for tourism purposes. We recommend checking our Visa Requirements page for detailed information specific to your nationality and destination.
You'll need a valid passport (with at least 6 months validity), appropriate visas, proof of yellow fever vaccination for most African countries, and travel insurance. We provide a detailed checklist upon booking.
We keep our groups intimate with 12-20 travelers maximum. This ensures personalized attention from our guides and authentic cultural experiences.
Absolutely! Many of our travelers join solo and form lasting friendships. We can arrange shared accommodations to reduce costs, or you can opt for a single room supplement.
Typically includes accommodations, most meals, ground transportation, guided tours, entrance fees, and 24/7 support. International flights, travel insurance, and personal expenses are usually not included. Each trip page has detailed inclusions.
We provide comprehensive business travel management including flight booking, hotel reservations, policy compliance, real-time reporting, expense management, and dedicated 24/7 support for your traveling teams.
Yes, we work with your finance and HR teams to implement custom travel policies, approval workflows, and spending limits tailored to your organization's needs.
Yes! We carefully select destinations and have on-ground teams in every location. Our guides are experienced professionals, and we provide 24/7 emergency support. Check our Travel Safety Tips page for destination-specific information.
You'll have 24/7 access to our support team, both via phone and WhatsApp. Additionally, local guides accompany all group tours, and we have on-ground staff in every destination we serve.
We have emergency response protocols in place for all our tours. You'll receive emergency contact numbers upon booking, and our team can coordinate with local authorities, medical facilities, and your embassy if needed.
Cancellation policies vary by service. Group tours typically offer full refunds up to 90 days before departure, partial refunds 60-90 days prior, and limited refunds closer to departure. We strongly recommend travel insurance.
Date changes are subject to availability and may incur fees. Contact us as soon as possible if you need to modify your booking. For group tours, switching to a different departure date is often possible.
Our team is here to help. Reach out anytime, and we'll get back to you within 24 hours.
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