Privacy Policy

Introduction

Enroute54 ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel services, visit our website, or engage with our platform. Our headquarters is located in Accra, Ghana, and we operate across the United States and 54 African countries.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you:

• Book flights, hotels, or travel experiences
• Register for a corporate travel account
• Subscribe to our newsletter or marketing communications
• Contact us for support or inquiries
• Create an account on our platform

This information may include: name, email address, phone number, passport information, date of birth, payment details, travel preferences, and emergency contact information.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect to:

• Process and manage your travel bookings (flights, hotels, experiences)
• Provide 24/7 customer support and assistance
• Comply with IATA regulations and Ghana Tourism Authority requirements
• Communicate important travel updates, itinerary changes, and safety information
• Process payments and prevent fraud
• Improve our services and develop new features
• Send marketing communications (with your consent)
• Comply with legal obligations in Ghana, the United States, and other jurisdictions

Information Sharing and Disclosure

We may share your information with:

• Travel Partners: Airlines, hotels, tour operators, and other service providers necessary to fulfill your bookings
• Payment Processors: Secure third-party payment processors (including WeTravel for group tour payments)
• Government Authorities: When required by law in Ghana, the United States, or other African countries where you travel
• Emergency Services: In case of medical emergencies or safety concerns during your travels
• Corporate Clients: Your employer or organization for corporate travel bookings and expense reporting

International Data Transfers

As we operate between the United States and Ghana, with services across 54 African countries, your information may be transferred to, stored, and processed in Ghana, the United States, or other countries where our partners operate. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@enroute54.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy regularly.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: